Our Clients
Through quality to competitive edge.
Tieto
Personalizing customer experience
Qentinel helped Tieto to concretize how employees can impact on customer experience. Tieto aims to be its customers’ first choice for business renewal. Customer experience is considered business-critical… Read more
Kalmar
Exact information for decision-making
Test automation offers exact information for decision-making Kalmar is the pioneer within its field of terminal automation and energy-efficient container handling. With the assistance of Qentinel, Kalmar has… Read more
Sanoma Media
Quality of the testing process itself is vital in quality assurance
Quality of the testing process itself is vital in quality assurance Sanoma Media operates on more channels than any other Finnish media house. They are a pioneer in… Read more
Solteq
Systematic quality development increases customers’ confidence
Systematic quality development increases customers’ confidence Digital commerce expert Solteq was keen to develop project operations to better respond to their customers’ omnichannel commerce needs. Digitalization has brought… Read more
Teknikum
Strategy definition and execution in practice
Strategy definition and execution in practice Teknikum Group is one of the most significant European experts in polymer technology. The company’s solutions bring benefits to customers worldwide. Teknikum Group… Read more
Handelsbanken
Cut market launch times with quality assurance
Cut market launch times with quality assurance Handelsbanken conducted a system project in which they changed their card brand and resumed in-house card administration instead of outsourcing the… Read more
HUS
Monitoring the usability of data systems
Monitoring the usability of data systems HUS, The Hospital District of Helsinki and Uusimaa consists of 24 hospitals and several other units, all of which together use more… Read more
Comptel
Qentinel provides Comptel with much-needed DevOps expertise
Qentinel provides Comptel with much-needed DevOps expertise Software provider Comptel wanted to migrate its portfolio of products and solutions to a DevOps-based environment. Qentinel’s Pace professional services and extensive knowledge of… Read more
Lassila & Tikanoja
ERP project delivered on time brings competitive advantage
ERP project delivered on time brings competitive advantage Lassila & Tikanoja Facility Services takes on the competition with a customer-centric approach and data-based management. Few strong trends are… Read more
Fortum
How to measure the benefit of an investment?
How to measure the benefit of an investment? Fortum was implementing a new CRM and understood that Qentinel’s Value Creation Model™ and Value Paths could give them a broader understanding of their… Read more
Orion Pharma
In pharma industry, most clinical trials are delayed due to patient recruitment
Value Creation Model™ helped Orion Pharma to identify improvement points in the partner ecosystem Within the pharma industry, clinical trials are globally delayed due to patient recruitment. With… Read more
IF Insurance
Customer Experience Development for If
Defining actionable metrics for customer experience Insurer If’s strategic goal was to improve customer leadership, but execution lacked proper tools to display If’s services as a unified experience… Read more
TeliaSonera
Quality Intelligence® and fact-based management
Fact-based management improves customer experience When TeliaSonera was procuring an information system that would help them to identify the right criteria for evaluating customer insight, they utilised Qentinel’s… Read more
Suunto
User experience demands comprehensive quality control
Quality Assurance is the precision of details and verifying user experience Finnish instrument manufacturer Suunto has been making precision instruments since 1936, specialising in a range of products… Read more
ThyssenKrupp
A revolution in industrial production
A revolution in industrial production Modernizing production management at one of the world’s most advanced packaging steel manufacturers was similar to performing open-heart surgery. ThyssenKrupp Rasselstein is the… Read more