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Privacy Policy

The privacy of your data is important to us

Effective May 2018

Qentinel Oy, including its affiliates (hereinafter referred to as “Qentinel”) is committed to complying with applicable data protection and other laws in its operations. This privacy policy (statement) describes our practices relating to processing personal data. “Personal data” refers to data that can be associated with a certain individual. This policy is applicable when Qentinel is the Registrar.

The primary grounds for processing personal data is a customer relationship or other applicable relationship or by agreement with the registered person.

Please direct possible questions about newsletters and their distribution to:

1. Register owner

Qentinel Oy
Bertel Jungin aukio 7
02600 Espoo
+358 75 7555 300

2. Registration and privacy matters

You may send your questions and requests regarding privacy to

3. Register name

Qentinel customer and marketing register.

4. Purpose of processing personal data

The purpose of personal data processing is maintaining and developing customer relations, contacting potential new customers, market research, advertising and/or direct marketing and directing marketing communications based on customer information using Qentinel channels and services.

5. Data content of the register

User information:
First and last name, contact information (email address and phone number), job title and operational and procurement responsibility, information about an individual’s marketing permissions and exclusions, areas of interest, company name, company contact information, company’s business sector.

6. The Register’s statutory sources of information

Personal data is primarily collected from registered persons on Qentinel websites, from participation in Qentinel events, training and trade fairs as well as via Qentinel sales activity. Personal data may also be collected via cookies or other similar technical means and may also be gathered and updated via public and commercial registers.

7. Statutory disclosure of information

There are no statutory disclosures of information.

8. Right to access and rectification

The data subject (registrant) has the right to review personal data relating to him or her that is saved in the register. Enquiries for the purpose of reviewing personal data should have the applicant’s signature and should be submitted in writing to the address provided in Section 1. If there are errors in the data stored in the register, the applicant can submit a request for rectification to the relevant individual named in Section 2 of this policy.

9. Erasure of information

Personal information may be erased at the request of a customer or following termination of the customer relationship.

10. Data protection principles

All personal data is confidential. Our data register is protected from external access. Only persons whose work requires processing data in the register have access to it. Access to the register is protected by personal user names and passwords.

11. Storing data and keeping it up to date

Qentinel does not store your personal data longer than required for the intended purpose or as mandated by contract or law. We aspire to ensure that the personal data we store is accurate by removing unnecessary data and by ensuring updates when new information is available.

12. Right of refusal

The customer has the right to cancel orders of Qentinel newsletters at any time and to deny use of his or her data for direct mail advertising, distance sales and other forms of direct marketing.

13. Transfer of data outside the EU or EEA

The servers and other technical equipment used for data processing by the register owner may be owned and managed by external service providers. Depending on the service provider, the data is located in the EU in data warehouses owned by Qentinel service providers. They may also be located outside of the EU or EEA. Within the limits of Personal Data Protection law, information may be transferred to servers located outside of the EU or EEA for storage and processing on behalf of the register owner.

14. Cookies

What are cookies?
Cookies are small text files that can be used by web sites to make a user’s experience more efficient. Cookies help us to identify your device once you enter the site, remember your personal preferences and improve your user experience as well as adjust the adverts on our site and on other web services.
Cookies are stored on the user’s device on the first entry to the site and when re-entering the site, the cookies are transmitted back to our web site, or other, where they are identified. More information on cookies is available on

What type of cookies are used on this site?
This site uses different types of cookie. They can be categorised based on the duration and the purpose of use.
This site uses both transient and permanent cookies. The transient cookies are stored in the computer’s memory only during a user’s browsing session and are automatically deleted from the user’s computer when the browser is closed. The permanent cookies are stored on the user’s computer and are not deleted when the browser is closed.

Essential cookies
The law states that we can store cookies on your machine if they are essential to the operation of this site. These cookies do not track individual users or identify them for marketing purposes.

Non-essential cookies
This site uses cookies to help us to analyse how users use the site (e.g. most visited pages, errors). We do not do this to track individual users or to identify them, but to gain useful knowledge about how the site is used so that we can keep improving it for our users. Without the knowledge we gain from the systems that use these cookies we would not be able to provide the service we do.We use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyse how users use the site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers that may be located outside the EU and are subject to local privacy policy.
More information about Google privacy policy and Google Analytics:

Google Analytics privacy overview

Opt out of Google Analytics tracking

This site may use Facebook and Twitter cookies. The information generated by these cookies may be transmitted to and stored by their servers outside the EU.

Functional cookies help us to remember your personal preferences (e.g. username, language or location) and improve your user experience with distinctive features.

Advertising cookies

Facebook Custom Audiences
We have integrated the Facebook pixel on our Site. The pixel is a transparent, unique image file embedded in our Site (also called a “Web-Beacon”). If you visit our Site, a direct connection will be established between your device and the Facebook server. As a result, Facebook receives the information that you have visited on our Site with your IP address and can associate the visit to our Site with your user account. Please note that as provider of the Site, we do not receive any information on the content of the data transmitted or its use by Facebook. If you are not a member of Facebook, Facebook will still obtain and store your IP address as well as receive information when you visit those sites and apps, including device information (operating system, hardware version, device settings, file and software names and types, battery and signal strength, device identifiers, device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals, connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number) and information about your activity. According to Facebook, only an anonymized IP address will be processed.

You can find further information about this in Facebook’s Privacy Policy at If you do not want Facebook to be able to associate the visit to our Site with your Facebook user account, please log out of your Facebook user account. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: or

Twitter plug-ins are integrated on our Site. By using Twitter and the “re-tweet” function, the websites visited by you are linked to your Twitter account and announced to other users. Data is also transmitted to Twitter.
As provider of the Site, we do not receive any information on the contents of the data transmitted or its use by Twitter. You can find further information about this in Twitter’s Privacy Policy at You can change your Twitter privacy settings in the account settings at

Google AdWords & Google Remarketing
Google AdWords & Google Remarketing allow Users who have already visited our Site and are interested in the Site or Services to be addressed again through targeted advertising on the pages of the Google partner network. The insertion of the ad takes place via the use of cookies.

If you do not wish to receive interest-based advertising, you can disable Google’s use of cookies for such purpose by visiting Both services are subject to the Google privacy policy which you can find at

Our Site and Services contain functions and contents of the LinkedIn service. This may include content such as images, videos, or texts and buttons with which users can express their appreciation of the content, or subscribe to the authors of the content or our contributions. If the users are members of the LinkedIn platform, LinkedIn can assign the call of the above contents and functions to the profiles of the users there. LinkedIn is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law. You can opt out of the data processing by LinkedIn for advertising purposes by clicking the link at

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

More information on Hotjar support site:

Third party cookies
Some third party cookies may be set on this site by services, such as Google, Twitter and Facebook, that appear on our pages.They relate to the ability of users to share content on this site, as indicated by the push-button icons. They are set by the operators of that service and are not in our control.

How to control and delete cookies?
The most popular browsers all accept the use of cookies, but also allow the user a level of control over them. As a user, you can set your browser to prevent the download of new cookies and delete the existing ones. You may also be able to set your browser to prompt the cookies each time a new one is offered.

If you want to disable future cookies or delete cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies (Usually this can be found in the “Tools”, “Options” or “Edit” menu). More detailed instructions on how to block cookies or delete them, can be found at

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

We reserve the right to change our cookie and privacy policy. All changes will be notified here.

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